1. Introduction

At Qwik Delivery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and logistics services.

By accessing or using our platform, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business details
  • Shipping and billing addresses

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data

Order & Delivery Information

  • Pickup and delivery addresses
  • Package details
  • Transaction history

3. How We Use Your Information

We use collected information to:

  • Provide and manage logistics services
  • Process delivery orders
  • Improve platform performance and user experience
  • Communicate updates and service notifications
  • Prevent fraud and ensure platform security

4. Sharing of Information

We may share your information with:

  • Delivery partners and logistics providers for order fulfillment
  • Payment service providers to process transactions
  • Legal authorities if required by law

We do not sell or rent your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

However, no internet-based service is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and tracking tools to:

  • Improve website functionality
  • Analyze traffic and user behavior
  • Provide personalized user experience

Users can disable cookies through their browser settings if preferred.

7. Third-Party Services

Our platform may integrate with third-party logistics partners, payment gateways, or external services. These services have their own privacy policies, and we are not responsible for their data practices.

8. Your Rights

Users may request to:

  • Access their personal information
  • Correct inaccurate data
  • Request deletion of stored information

Requests can be sent to our support email.

9. Changes to Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page, and continued use of the platform indicates acceptance of the revised policy.

10. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Qwik by Delivery
Email: ceo@qwikdelivery.in
Website: https://qwik.ekomm.store/