1. Introduction
Welcome to Qwik Delivery. By accessing or using our website and services, you agree to comply with these Terms and Conditions. These terms govern your use of our logistics, delivery, and order-fulfillment services.
2. Use of Services
Our platform provides logistics and delivery solutions connecting businesses, merchants, and delivery partners for efficient order fulfillment.
By using our services, you agree that:
- You are at least 18 years old.
- The information provided by you is accurate and complete.
- You will not use the platform for illegal or unauthorized activities.
3. Account Responsibility
Users are responsible for:
- Maintaining the confidentiality of login credentials.
- All activities performed under their account.
- Updating accurate business and shipping information.
Failure to maintain account security may result in suspension or termination.
4. Shipping & Delivery
platform connects merchants with third-party logistics partners for order delivery.
Delivery timelines may vary depending on:
- Delivery location
- Courier partner availability
- Weather or operational conditions
We strive to ensure timely delivery but cannot guarantee exact delivery times.
5. Payments & Charges
Users agree to pay applicable service charges for:
- Delivery services
- Logistics handling
- Platform usage fees
All charges are exclusive of applicable taxes and may change from time to time.
6. Prohibited Items
Users must not ship items that are illegal, hazardous, or restricted under applicable laws, including:
- Weapons and explosives
- Narcotics or illegal drugs
- Counterfeit goods
- Restricted wildlife products
Any violation may lead to immediate account termination
7. Cancellation & Termination
We reserve the right to:
- Suspend or terminate accounts for policy violations
- Refuse service to any user at our discretion
- Modify or discontinue services without prior notice
8. Limitation of Liability
Our platform acts as a technology and logistics facilitator. We are not responsible for:
- Delays caused by third-party delivery partners
- Loss or damage due to courier service handling
- Indirect losses such as business interruptions.
9. Modifications to Terms
We may update these Terms & Conditions periodically. Continued use of the platform constitutes acceptance of the updated terms.
10. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Qwik Delivery
Email: ceo@qwikdelivery.in